Getting the right feedback at right time is of at most importance ,for any organization or faculties of an institution .Getting the feedback from the users will help an organization or faculty to provide better services to the users or students. Ongoing interaction with users can help improve the efficiency of an organization, and enable them to provide better service to the users. 

Collecting feedback from the users is very important thing for any organization. Until now , feedback collection process is conducted manually, using printed forms. All that has changed with the computer network as well as World Wide Web, making communication far easy .It is very easy to collect feedback about an organization , or about the staff of an institution through a web based system. 

For All to enhance relationships and define roles to provide a 'positive' teacher/student partnership, which in turn has more chance of ensuring high quality teaching, thereby meeting learners' needs to establish learning objectives, and measure the extent to which they are met to inform executive action, policy developments and resource allocation as part of quality assurance . Feedback should be encouraged to be positive as well as giving suggestions concerning areas that could be enhanced.